Virtual PAHMA Series 2021

Anti-Bullying with Pam Countouris, TCB Training &  Consulting: 
Tuesdays in April  –  9:00am to 11:00am EST   
Three webinars (2 hours each) may be attended individually or as a series:

April 13 – Senior Bullying: It Doesn’t End on the Playground  (details)
April 20 – Workplace Bullying  (details)
April 27 – Bullying: Myth or Fact, What YOU Can do to Help?  (details)

About the Speaker


Virtual NAHMA Events 2021

NAHMA  2021 March Meeting Goes Virtual
The National Affordable Housing Management Association (NAHMA) is moving its annual March Biannual Top Issues in Affordable Housing CONFERENCE to an online platform. The multiday event, March 8-11, 2021, will focus on virtual panels concentrating on the top issues facing affordable housing and educational sessions on topics for today’s world. 
For more information regarding the meeting, contact Brenda Moser, director of meetings and membership,
by calling 703-683-8630, ext. 114, or emailing

Webinars 2021 in partnership with RockyAHMA (see NEW TIMES below)
Discount for PAHMA Members

The following events are made available through our partnership with RockyAHMA. Please know that when registering for the first time, you will need to create a Username and Password on their website.  Also, be aware that the times listed on their website are in MDT, not EST; to avoid confusion, please convert to EST by adding 2 hours (that conversion is done for you here for your convenience).

Problem registering? Contact Melanie Labonte, Associate Director, RockyAHMA,, (303) 840-9803

 ‘On Demand Webinars‘ available:
  • Enterprise Income Verification (EIV) Basics Webinar
  • Investigating and Resolving EIV Income Discrepancies
  • Rural Development Fundamentals On Demand Webinar
  • Understanding HOME Webinar
  • Tax Credit Basics Webinar
  • Fair Housing Basics Webinar
  • 504 Coordination Webinar
Additional Webinars will be added as they become available

EIV Update
Tuesday, March 9th, 1:00pm – 2:30pm (EST) NEW TIME 11:00am – 12:00 noon
Members: $99, Non-Members: $139
Instructor: Jenny DeSilva
In this EIV course, participants will be provided a concise overview of monthly and quarterly reports stored in the EIV Master File as well as the Existing Tenant Search. Learn when to print them, what they are telling us and where to store them. Example screenshots make this a superb class for visual learners! This fundamental class…..
Understanding LIHTC with Rural Development
Wednesday, March 10th, 1:00pm – 2:30pm (EST)
Instructor: Joseph Henry
Understand how to handle documentation when your property is layered with Tax Credits. This combined programs training will explain where the problems might arise, and how to make sure of compliance for both program types.
The Owner Handbooks: What You Don’t Know Can Hurt You
Thursday, March 11th, Noon – 1:30pm (EST)
Members: $99 Non-Members: $139
Instructor: Gwen Volk
There is more to owning or managing a HUD financed or subsidized property than knowing the 4350.3. This course highlights the key requirements of the “other” handbooks: HUD 4381.5, 4350.1, 4370.2, and 4370.1. A must for owners and management agents who are new to HUD programs and a valuable refresher for those who are not.
Blended Management Occupancy
Tuesday, March 16th, 4:00pm – 5:30pm (EST)  NEW TIME 2:00pm – 3:30pm
Members: $99 Non-Members: $139
Instructor: Gwen Volk
HUD and RD are encouraging, and Owners are increasingly turning to the use of multiple funding programs to acquire and recapitalize affordable housing properties. This session provides…..
Basic Tax Credit
Wednesday, March 24th, 11:00am – 3:00pm (EST)
Members: $150 Non-Members: $200
Instructor: Gwen Volk
For newly hired managers or those with no Tax Credit experience as well as those needing a refresher course on the basics and the latest updates. This course translates the complexity of the program into plain language…..

Intro to Affordable Housing
Tuesday, February 9th, 12:00 noon – 1:30pm (EST)
Members: $99 Non-Members: $139
Instructor:  Gwen Volk
This webinar is intended to provide a general understanding of government and state affordable housing programs providing multifamily housing. We will provide an overview of programs as well as their corresponding compliance agencies.  
Basic HUD Occupancy
Wednesday, February 10th, 11:00am – 3:00pm (EST)
Members: $150 Non-Members: $200
Instructor:  Gwen Volk
This webinar is for newly hired managers or those with no HUD experience as well as those needing a refresher course on the basics and the latest updates. 
Indoor Air Quality
Thursday, February 11th, 1:00pm – 2:30pm (EST)
Members: $75 Non-Members: $110
Instructor:  Scott Ployer
This webinar provides participants an overview of Indoor Air Quality (IAQ} standards and associated environmental impacts in affordable housing. Participants will be better able to identify indoor air pollutants and/or hazards and develop a process to eliminate them.
Understanding Rural Development Compliance
Wednesday, February 17th, 1:00pm – 2:30pm (EST)
Members: $99 Non-Members: $139
Instructor:  Joseph Henry, PCS
Dive into the 3560 for an in-depth look at the regulations including income, assets, and deductions. A complete review of the handbook 2 3560 is crucial to keeping your property in great compliance. 
Terminations in Subsidized Housing: Assistance and Tenancy with COVID-19 Update
Thursday, February 18th, 3:00pm – 4:30pm (EST)
Members: $99 Non-Members: $139
Instructor:  Gwen Volk
This session explains the differences between the grounds, procedures and timelines for each type of termination and includes a discussion of how EIV discrepancies and repayment agreements come into play. Includes the latest information on COVID-19 eviction issues on the federal, state, and local fronts.
Fair Housing for Front Line Staff
Wednesday, February 24th 26th  1:00pm – 2:30pm (EST)  NEW DATE
Members: $99 Non-Members: $139
Instructor:  Heather Wezensky
Few things can be as time consuming, exasperating, and as expensive as defending a Fair Housing complaint. This basic session will cover practical communication guidelines and other day-to-day issues that can lead to Fair Housing complaints.

Are You Prepared?
Wednesday, January 20th, 1:00pm – 2:30pm (EST)
Members: $99 Non-Members: $139
Trainer:  Michael Alexander
Every property should be prepared for emergencies. It is a Best Business practice to have an established plan available for review by staff and residents as well as the company for which you work. 
Manage Properties Effectively While Working from Home
Wednesday, January 27th, 12:00noon – 1:00pm (EST)
Members: FREE   Non-Members: $139
Join Caroline Caselli , CEO of Haven Connect, to get the most up-to-date info on managing your properties remotely…including tips and tricks to maintain productivity, and shortcuts to help you manage your properties entirely from home.
Understanding Property Maintenance
Wednesday, January 27th, 1:00pm – 2:30pm (EST)
Members: $75 Non-Members: $110
Instructor:  Joe Henry, Professional Compliance Solutions
Take a close look at work orders, energy efficiency, tenant complaints, responding to calls, inspections, and preventative maintenance. 



Tuesday, May 19th, 11:00am-1:00pm EST      ($99 / $139)

Thursday, May 21st, 3:00-6:00pm EST     ($149 / $249)
NEW – Tuesday-Wednesday, June 9th & 10th, 10:00am-2:00pm EST
Two Day Webinar    (click link for pricing)
Thursday, June 11th, 3:00-4:30pm EST     ($99 / $139)
Tuesday & Wednesday, July 8-9th 7-8th
and Wednesday & Thursday, July 15-16th, 11:00am-2:00pm EST
Online Prep Course with SHCM Exam Option
sessions may be taken as a whole course or purchased individually 
click HERE for full details & pricing
Wednesday, July 22nd, 11:30am-1:00pm EST    ($99 / $139)
Thursday, July 23rd AND Friday, July 24th, 11:00am-2:00pm EST    ($189 / $239)
Rural Development Essentials (Part 1)
Instructor: Joe Henry
This webinar explains the RD application process, civil rights and marketing. Also learn the requirements for eligibility and how to properly calculate income.
Rural Development Essentials (Part 2)
Instructor: Joe Henry
This Webinar explains proper completion of  the Application, calculating Assets, Deductions, and execution of the Lease

Wednesday, August 19th, 11:30am-1:00pm EST    ($99 / $139)

Thursday, August 20th, 11:30am-1:00pm EST    ($99 / $139)
Tuesday, August 25th, 12:00-1:30pm EST    ($99 / $139)
FALL / WINTER – 2020

Tuesday/Wednesday, October 13th & 14th,  11:00am – 2:00pm EST  ($299  / $399)
Thursday, October 22nd,  12:00pm – 1:30pm EST  ($99 / $139)
Thursday & Friday, November 12, 13, 19, 20 (full course),  11:00am – 2:00pm (EST)
Already have your SHCM? Sign up for individual sessions to earn your annual required 6 hours of continuing education.
Thursday, December 10th, 11:30pm – 1:00pm EST  ($99  / $139)